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	<title>Viji Iyer &#187; brand</title>
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		<title>On-camera Etiquette:The Dos and Don’ts of your Digital Persona</title>
		<link>http://vijiiyer.com/2013/04/on-camera-etiquettethe-dos-and-don%e2%80%99ts-of-your-digital-persona/</link>
		<comments>http://vijiiyer.com/2013/04/on-camera-etiquettethe-dos-and-don%e2%80%99ts-of-your-digital-persona/#comments</comments>
		<pubDate>Fri, 26 Apr 2013 16:19:09 +0000</pubDate>
		<dc:creator><![CDATA[Viji Iyer]]></dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Communications]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[company]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[etiquette]]></category>
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		<category><![CDATA[limelight]]></category>
		<category><![CDATA[live tweeting]]></category>
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		<category><![CDATA[Matrix]]></category>
		<category><![CDATA[on-camera]]></category>
		<category><![CDATA[persona]]></category>
		<category><![CDATA[SAS]]></category>
		<category><![CDATA[smart phones]]></category>
		<category><![CDATA[Spijder man]]></category>
		<category><![CDATA[Surrogates]]></category>
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		<guid isPermaLink="false">http://vijiiyer.com/?p=1043</guid>
		<description><![CDATA[Whether you are in-focus in front of the camera or behind the lens using your smart phones, it’s important to watch how you portray yourself in front of others. With our increasing participation as an invited speaker or as an active audience member we ‘all’ have a role to play particularly while attending corporate events and conferences. Here are some quick and easy <strong>dos</strong> and <strong>don’ts</strong> to keep in mind.
]]></description>
				<content:encoded><![CDATA[<p><span id="more-1043"></span><a href="http://vijiiyer.com/2010/10/evolving-data-lifespans/"><em>This blog post was orginally written for </em></a><em><a href="http://www.sas.com/" target="_blank">SAS</a>. They have been gracious in letting me repost it here.</em></p>
<p><strong>J</strong>ust like the <a href="http://en.wikipedia.org/wiki/The_Matrix" target="_blank">Matrix</a> our virtual online world is growing in leaps and bounds given the instant access and power to connect with millions with the click of a button. New age gadgets, smart phones and digital apps have enabled us to become digital journalists and evangelists in our own right. But just like <a href="http://en.wikipedia.org/wiki/Uncle_Ben" target="_blank">Uncle Ben </a>would constantly remind Peter Parker, Spider Man’s alter ego, this is a constant reminder to us too that <strong>“with great power comes great responsibility”.</strong></p>
<p>Whether you are in-focus in front of the camera or behind the lens using your smart phones, it’s important to watch how you portray yourself in front of others. With our increasing participation as an invited speaker or as an active audience member we ‘all’ have a role to play particularly while attending corporate events and conferences. Here are some quick and easy dos and don’ts to keep in mind.</p>
<p><strong><strong><em>Don’t</em> let your <a href="http://en.wikipedia.org/wiki/Surrogates_(film)" target="_blank">Surrogates</a> get larger and overtake you. </strong></strong>(I’ve hyperlinked to the movie wiki incase you’re now curious about this movie.) But getting back to the point, keep the decorum and maintain your tweeting etiquette especially while <a href="http://blogs.sas.com/content/customeranalytics/2011/02/24/live-tweeting-at-events-tips-and-tricks/" target="_blank">live tweeting at events</a>. Be your own PR proponent and try not to get yourself in the foot-in-the -mouth predicament.</p>
<p><strong>Easy tip –</strong> Unlike Vegas, what’s stated on Facebook or LinkedIn <a href="http://vijiiyer.com/2010/12/cleanse-your-avatars/" target="_blank">travels all over the digital world </a>and back! So keep it professional, friendly and informative.</p>
<p><strong>People <strong><em>do</em></strong> judge a book by its cover –</strong> Let’s face it, we live in a multi-tasking era with <a href="http://vijiiyer.com/2010/10/evolving-data-lifespans/" target="_blank">“time” being a precious commodity </a>than ever before. So why waste time in creating your first impression that would detract away from ‘who you are’ as a person. Make it easy on others and dress appropriately keeping your end goal in mind.</p>
<p><strong>Easy tip –</strong> While attending formal events, <em>don’t</em> dress per your mood or climate, dress per the occasion. Leave your guests with a positive lasting impression vs. a haunting impression!</p>
<p><strong><strong><em>Don’t</em></strong> ever lose track of the limelight – </strong>Yes, when it comes to participating at corporate events, you <strong><em>do</em></strong> have a role to play. You are a brand ambassador for your company no matter what your job title states.  A lot of factors contribute towards how a <a href="http://vijiiyer.com/2011/07/do-you-have-the-green-thumb-to-grow-your-company%e2%80%99s-brand/" " target="_blank">company’s brand image </a>is created. Their ‘people’ play one of the largest roles as it has a direct correlation to a good customer experience.</p>
<p>So project yourself in the best possible light, both literally and more importantly figuratively. You never know when you are <a href="http://vijiiyer.com/2010/11/have-we-all-started-living-in-glasshouses/" target="_blank">being watched and by whom</a>, especially when most of the events these days are being <a href="http://blogs.sas.com/content/sgf/2013/04/23/you-have-reserved-seats-for-sas-global-forum-live/" target="_blank">livestreamed</a> and posted on YouTube.</p>
<p><strong>Easy tip –</strong> Stay away from inside jokes and gossip instead stay cheerful and project a positive image.</p>
<p>Stay mindful of these easy tips and you’d be a superstar at any given event! Can you think of any others to add to this list? <em>Let’s hear from you!</em></p>
<p><em>Photo by <a href="http://www.flickr.com/photos/hamed/828228862/" target="_blank">Hamed Saber </a></em></p>
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		<title>Do you have the green thumb to grow your company’s brand?</title>
		<link>http://vijiiyer.com/2011/07/do-you-have-the-green-thumb-to-grow-your-company%e2%80%99s-brand/</link>
		<comments>http://vijiiyer.com/2011/07/do-you-have-the-green-thumb-to-grow-your-company%e2%80%99s-brand/#comments</comments>
		<pubDate>Tue, 05 Jul 2011 15:18:55 +0000</pubDate>
		<dc:creator><![CDATA[Viji Iyer]]></dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Communications]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[audience]]></category>
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		<category><![CDATA[communication]]></category>
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		<category><![CDATA[customer centric]]></category>
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		<category><![CDATA[place]]></category>
		<category><![CDATA[price]]></category>
		<category><![CDATA[product]]></category>
		<category><![CDATA[promotion]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[solutions]]></category>
		<category><![CDATA[stakeholders]]></category>
		<category><![CDATA[user communities]]></category>
		<category><![CDATA[users]]></category>

		<guid isPermaLink="false">http://vijiiyer.com/?p=941</guid>
		<description><![CDATA[When a consumer walks into a store with the intention of buying let’s say – coffee, and stares at an aisle stocked with a dozen different makes.  What do you think is running in her head when she reaches out and chooses that particular one and adds it to her cart? I find that making [&#8230;]]]></description>
				<content:encoded><![CDATA[<p style="text-align: left;"><strong><em>W</em></strong>hen a consumer walks into a store with the intention of buying let’s say – coffee, and stares at an aisle stocked with a dozen different makes.  What do you think is running in her head when she reaches out and chooses that particular one and adds it to her cart? I find that making that choice today is almost a herculean task. Way too many options! It’s like going in and being asked to choose the precise shade of green you’d like to paint your walls with. At least that’s how I see most of the products today – as subtle shades of green.</p>
<p style="text-align: left;">Point I’m trying to make is businesses today are very much at par in being technologically savvy and in-tune with what their competition has to offer, and matching that. What that translates into for customers is a whole array of products that look pretty identical in their features and capabilities. So going back to my original question, how do you think she chose one type of coffee over the other? It was quite simply <strong>the <em>brand</em> she preferred</strong>.</p>
<p style="text-align: left;"><strong>So what constitutes the brand?</strong> I see it as the aura, the vibe, the sentiments attached and basically the essence of your product that emerges which forms to be the <em>differentiator</em>! In traditional marketing, it’s all about getting the 4 P’s in the perfect proportion – <a href="http://ezinearticles.com/?Definition-of-Marketing-Mix---Product,-Price,-Place-and-Promotion&amp;id=721799" target="_blank">Product, Price, Place and Promotion</a>. There is a lot of planning, strategy, research, science and advertising amongst other things that is involved in the making of a company’s brand image.</p>
<p style="text-align: left;">It’s dealt with strategically, scientifically and purposefully, in a kind of &#8216;causal relationship&#8217; between the initiators within the company and their external audience. This all happens in a streamlined and structured fashion, feeding the external audience with the finished product in the form of the ‘agreed upon’ image, identity and messaging the company would like its audience to accept as the brand.</p>
<p><img class="aligncenter size-full wp-image-973" title="Figure1" src="http://vijiiyer.com/wp-content/uploads/2011/07/figure11.png" alt="" width="380" height="285" /></p>
<p style="text-align: left;">While this model still works in several cases, we have been witnessing a rising trend in how brands are being created and perceived lately. Like the advent of spring,<strong> <em>social media has infused a new life into how a brand is born and defined today</em></strong>. People are no longer simply accepting this definition of a brand that is presented to them like a perfectly packaged shining trophy that they can only admire, but not touch. They are more interested in getting up close and personal with it even if it means getting your fingerprints all over it.</p>
<p style="text-align: left;">Brands are no longer produced in a sterile, climate controlled environment.  With the explosion of social media the sheer definition of – ‘what is a brand?’ has evolved and now <strong>grown</strong> <strong><em>organically</em></strong>.</p>
<p style="text-align: left;">The users are no longer looking for a picture perfect image because that seems sterile and made-up. For companies it’s about being more vulnerable not necessarily in a negative opportunistic kind of way but appearing more real, approachable and accessible to its audience. The digital age has shifted the paradigm from a funnel type communication, to a much more intertwined and overlapping model. One where each of the factors: be it the opinion of your competitors, support from your partners, the chatter from your user communities, the online product reviews, or the strategic press releases and marketing campaigns, all infuse with one another influencing the brand image today!</p>
<p style="text-align: left;"><img class="aligncenter size-full wp-image-980" title="Figure2" src="http://vijiiyer.com/wp-content/uploads/2011/07/figure22.png" alt="" width="450" height="337" />Today’s <em>social media</em> has given each of us a voice that collectively determines what morphs into a company’s brand image and identity. Brand has become this<em> <strong>multi-faceted</strong></em> and <em><strong>multi-dimensional entity today</strong></em> that has the <em><strong>colors and flavors of numerous stakeholders</strong></em>.</p>
<p style="text-align: left;">The onus lies on the companies to not fight or defy this flow but to embrace it and cultivate it by truly building an empire targeted towards your <strong>customer centric needs and solutions</strong>. This is when you stop ‘talking over’ but start truly ‘engaging with’ your audience.  <strong><em>So</em> <em>do you believe you have that green thumb?</em></strong></p>
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		<title>Brand and its consumers</title>
		<link>http://vijiiyer.com/2010/10/brand-and-its-consumers/</link>
		<comments>http://vijiiyer.com/2010/10/brand-and-its-consumers/#comments</comments>
		<pubDate>Tue, 19 Oct 2010 14:13:13 +0000</pubDate>
		<dc:creator><![CDATA[Viji Iyer]]></dc:creator>
				<category><![CDATA[Branding]]></category>
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		<guid isPermaLink="false">http://vijiiyer.com/?p=351</guid>
		<description><![CDATA[Through the years we’ve had an intimate and codependent relationship with what we consume and utilize as a brand. Brands, clearly provide important benefits to both consumers and firms. In this consumerist age just about everything under the sun can be creatively painted, packaged and promoted as a brand. The inception stage is when a [&#8230;]]]></description>
				<content:encoded><![CDATA[<p style="text-align: left;"><strong>T</strong>hrough the years we’ve had an intimate and codependent relationship with what we consume and utilize as a brand. Brands, clearly provide important benefits to both consumers and firms. In this consumerist age just about everything under the sun can be creatively painted, packaged and promoted as a brand.</p>
<p style="text-align: left;">The inception stage is when a firm packages a plain commodity and plants that seed initially in the minds of the consumers. The latter phase (as described by Kevin Lane Keller is his book, Strategic Brand Management) is the more fascinating one when consumers’ carry out that imagination (in their heads) and allow it to manifest into the perceived benefits a commodity can provide us. I quote, <strong><em>“A brand is a perceptual entity rooted in reality, but it is more than that- it reflects the perceptions and perhaps even the idiosyncrasies of consumers.”</em></strong> That’s the power of a brand, and <em>we</em> as consumers play an active role in the creation and consumption of it.</p>
<p style="text-align: left;">What interests me is, are we usually in control of the brand in the purchasing process, or do we tend to succumb to the brand and give in to their appeal(s)? It leads to the question of, is it a <em>need-based</em> purchase or a <em>desire driven</em> marketing package? It continues to be an interesting game to see how brands play on the psyche of a consumer.</p>
<p style="text-align: left;">Brands were originally created by firms to aid consumers in the <em>decision-making</em> process helping them choose between alternatives as a win-win marketing strategy. As consumers we like to be given a platter of choices versus being driven to pick one forcibly. It plays well into the psyche of consumers as it gives us the illusion that we are always in control and making that choice rationally. Theoretically that may sound plausible but in reality what happens is a totally different ballgame!</p>
<p style="text-align: left;"><strong>Branding today is so powerful that it plays into our psyche creating deep associations with what we may consider as need-based wants and trying to seemingly fill in that void.</strong> Point is, they let us believe that purchasing that brand can help make us feel more attractive, happier, more successful, more popular and we tend to give in to those fantasies, and at some point allow the brand to take over without even realizing it!</p>
<p style="text-align: left;">Lee’s jeans with tummy tuck technology that promises to instantly slim you, Reebok’s Easytone shoes designed as an innovative footwear solution marketed to make your butt look better. The Axe effect, a Unilever deodorant product line marketed humorously, featuring ordinary men becoming instantly irresistible when they spray on the Axe. Coca-Cola’s new advertising campaign focusing on the <em>feel-good</em> factor. The &#8220;Happiness Machine&#8221; video on YouTube features a Coca-Cola vending machine transformed to deliver surprising &#8220;doses&#8221; of<em> happiness</em> to unsuspecting college students. Voss, a Norwegian premium bottled water company has become coveted for its taste, purity and sleek packaging. The brand today, has set a new standard of <em>luxury</em> and<em> style</em> within the bottled water market.</p>
<p style="text-align: left;">These are examples of some of the everyday commodities we consume that’s cleverly packaged and branded to sell us much more. So point is, are we just buying the brand for its utilitarian benefits, or are we really buying into the persona and perception that brand has been able to create in the process? <em><strong>What&#8217;s your take on it?</strong></em> <strong><em>What do you feel?</em></strong></p>
<p style="text-align: left;"><em>Photo by <a href="http://www.flickr.com/photos/scbr/3111554855/" target="_blank">Scbr</a><br />
</em></p>
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		<title>Lessons I learnt on how to promote my blog without being noxious</title>
		<link>http://vijiiyer.com/2010/09/lessons-i-learnt-on-how-to-promote-my-blog-without-being-noxious/</link>
		<comments>http://vijiiyer.com/2010/09/lessons-i-learnt-on-how-to-promote-my-blog-without-being-noxious/#comments</comments>
		<pubDate>Mon, 27 Sep 2010 13:43:29 +0000</pubDate>
		<dc:creator><![CDATA[Viji Iyer]]></dc:creator>
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		<guid isPermaLink="false">http://vijiiyer.com/?p=198</guid>
		<description><![CDATA[Congratulations! You’ve taken the leap to start your own blog and make your mark on the blogosphere. So what next? Now comes the tricky part. Creating awareness and promoting it! You are eager and excited to share it with others but nervous about doing it the ‘right way’. Now, I’m sure there are several floating [&#8230;]]]></description>
				<content:encoded><![CDATA[<p style="text-align: left;"><strong><em>Congratulations!</em></strong> You’ve taken the leap to start your own blog and make your mark on the blogosphere. So what next? Now comes the tricky part. Creating awareness and promoting it! You are eager and excited to share it with others but nervous about doing it the ‘right way’. Now, I’m sure there are several floating theories and formulas on how to promote your blog the right way and do it tactfully. Here are few of the lessons I learnt along this process:</p>
<p style="text-align: left;"><strong><em>Key is to push your blog, but not all the way to annoyance</em>.</strong><br />
It’s like walking a tight rope; you want to introduce your new blog gracefully with others but not yell and scream from the rooftop to get attention. Nobody likes a pushy salesman forcefully selling you his product without your consent.</p>
<p style="text-align: left;"><strong><em>Piecemeal it based on your comfort level</em>.</strong><br />
Share your blog initially (via email) with your inner circle of peeps you feel most comfortable with, and can trust. Your family and close friends! Then, as you get more comfortable extend it to others – your community, colleagues, boss, sports buddies etc. and your circle expands.</p>
<p style="text-align: left;"><strong><em>Tweet about it on Twitter. But don’t get into the copy-paste mode!</em></strong><br />
Share your new post initially by tweeting about it. Keyword being <em>‘once’</em>. Don’t sneak in your post by re-tweeting it in regular intervals thinking people won&#8217;t notice! <em>Newsflash</em>, people do! Imagine this noxious guy at the party yakking about himself non-stop the entire time. Yeahh! You don’t want to be that guy. If your blog is worth its mettle, people will carry it out for you by RT’ing it.  Remember to thank them promptly when they do!</p>
<p style="text-align: left;"><strong><em>Think bigger and leverage your LinkedIn</em>.</strong><br />
You can promote and advertise your blog by updating the ‘post an update’ feature under the ‘edit your profile’ section. You can take it a step further by downloading the ‘Wordpress’ application and synching it your profile page. That way, it will show regular updates of your blog on your LinkedIn page. This is especially useful if you are using WordPress for your blog. This enhances your visibility with your larger professional network of colleagues, senior management and even potential recruiters.</p>
<p style="text-align: left;"><strong><em>Are you in for the long haul? Then, its time to create a Facebook fan page</em>.</strong><br />
Create a separate Facebook page for your blog under the brand, product or organization category. Customize the tabs and ensure that your profile and description is similar to what you have on your blog, including your blog title, logo and profile picture. This helps in creating a continued brand experience when people move from your blog to your Facebook page. Use this page wisely to optimize your blog goals. Bear in mind, this is one more thing to create and manage regularly. So get into it only after you think you are ready for it.</p>
<p style="text-align: left;"><strong><em>Let your work speak louder than you!</em></strong><br />
Remember, <a href="http://vijiiyer.com/2010/09/launching-your-blog-some-considerations/" target="_blank">content is still king</a>! If your writing isn’t authentic or appealing, people will roll their eyes and interest will fizzle out no matter how hard you try to promote it. So focus on the quality of your work and readers will come back.</p>
<p style="text-align: left;"><strong><em>Recognize that your blog at some level is an extension of you</em>.</strong><br />
So be <em>socially responsible</em> and conscious of what you put out there. Portray your blog in the same light as you’d like to be portrayed and perceived in person.</p>
<p style="text-align: left;"><strong><em>Don’t be afraid to give link-backs if you are contributing to a particular topic</em>.</strong><br />
Always try to give shout-outs and track-back to the pundits out there. Don’t be a narcissist! It’s a reflection that you are not living in your own kingdom, but making an attempt to read your fellow bloggers&#8217; works. This will help in giving your work latitude making your content richer and multi-dimensional.</p>
<p style="text-align: left;"><strong><em>Most important, and crucial…Patience! Patience! Patience! (Have patience!)</em></strong><br />
Yeah! Doesn’t it have the same ring as location, location location?! Basically, building your profile through your blog takes time. It’s certainly not a viral or overnight process. In this day and age where we are inundated with never-before-seen information, people <em>click and choose their time</em> online. Respect that <em>it is people’s personal time, so don’t try to encroach it forcefully</em>. Politely welcome them to your blog, and let your work speak for itself!</p>
<p style="text-align: left;">Check out <a href="http://www.chrisbrogan.com/nine-ways-to-promote-your-blog-posts" target="_blank">Chris Brogan of New Marketing Labs</a> and <a href="http://www.cnn.com/2010/TECH/social.media/09/22/netiquette.self.promotion/index.html?iref=allsearch" target="_blank">Andrea Bartz and Brenna Ehrlich from Netiquette, CNN</a> who offer further tips on promoting yourself online.</p>
<p style="text-align: left;"><strong>What lessons did <em>you</em> learn about promoting your blog?</strong></p>
<p style="text-align: left;"><em>Photo by <a href="http://www.flickr.com/photos/ush/2789060965/" target="_blank">Mr Ush</a></em><strong><br />
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