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		<title>Reinforcing the social media mantras</title>
		<link>http://vijiiyer.com/2010/12/reinforcing-the-social-media-mantras/</link>
		<comments>http://vijiiyer.com/2010/12/reinforcing-the-social-media-mantras/#comments</comments>
		<pubDate>Thu, 16 Dec 2010 21:18:06 +0000</pubDate>
		<dc:creator><![CDATA[Viji Iyer]]></dc:creator>
				<category><![CDATA[Communications]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[@avinash]]></category>
		<category><![CDATA[@charleneli]]></category>
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		<category><![CDATA[David Meerman Scott]]></category>
		<category><![CDATA[engagement]]></category>
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		<guid isPermaLink="false">http://vijiiyer.com/?p=581</guid>
		<description><![CDATA[Its countdown time come December and typically that time of the year when people look forward to the holidays, start mentally wrapping up this year and gear up excitedly for the new year to come! I wanted to use this time to reminisce about some of the memorable social media mantras of this year that [&#8230;]]]></description>
				<content:encoded><![CDATA[<p style="text-align: left;"><strong>I</strong>ts countdown time come December and typically that time of the year when people look forward to the holidays, start mentally wrapping up this year and gear up excitedly for the new year to come!</p>
<p style="text-align: left;">I wanted to use this time to reminisce about some of the memorable social media mantras of this year that stayed in my head from gleaning over the myriad social networking sites and blogs. Sharing these with you in no particular order:</p>
<p style="text-align: left;"> </p>
<blockquote><p><span style="color: #333399;"><strong><em>&#8220;If your product sucks, social media makes it suck harder&#8221;</em></strong> <em>-</em></span><em> <a href="http://twitter.com/#!/unmarketing" target="_blank">@unmarketing</a>, Scott Stratten</em></p></blockquote>
<p style="text-align: left;"><a href="http://www.blogworld.com/2010/10/14/scott-stratten-at-blogworld-people-spread-awesome/" target="_blank">BlogWorld’s</a> opening keynote speaker Scott elaborates &#8211; What you see on social media sites is an amplification of your product (be it an actual product you’re selling or just you blog that you’re promoting). If your product sucks, people are likely going to complain. At the very least, people won’t promote you on social media, which is nearly as bad as negative feedback. Make a great product, and social media users will pick up on that and promote it. Again, <em>people spread awesome.</em></p>
<blockquote><p><span style="color: #333399;"><strong><em>“Make sure you do not create a Facebook strategy; have a strategy that you can apply your Facebook to”</em> <em>-</em></strong></span><em> <a href="http://twitter.com/#!/charleneli" target="_blank">@charleneli</a>, Charlene Li</em></p></blockquote>
<p style="text-align: left;">Charlene Li’s response when asked about where to begin with building a business social media strategy during an open panel discussion at The Premiere Business Leadership Series (PBLS), Las Vegas. It goes back to the age-old adage of, don’t put the cart before the horse. If you do not link what you are doing in social media to your overall business objectives, all is lost. A reminder that social media is merely a tool to be utilized in conjunction with the overarching goal and not to be treated as a solution in itself.</p>
<blockquote><p><em><strong><span style="color: #333399;">“Don’t ever sell to your audience. Instead, be their gatekeeper” -</span> </strong><a href="http://twitter.com/#!/chrisbrogan" target="_blank">@chrisbrogan</a>, Chris Brogan &amp; <a href="http://twitter.com/#!/julien" target="_blank">@julien</a>, Julien Smith</em></p></blockquote>
<p style="text-align: left;">And I quote an excerpt from their book <a href="http://www.trustagent.com/" target="_blank">Trust Agents</a>: Think of Oprah Winfrey. She gives and gives, constantly, and leverages that goodwill into bigger and bigger guests and giveaways. But does she ever try to sell her audience directly? No, Winfrey leverages her audience to provide visibility: to stars, to movies, to car companies. She protects her audience by guarding them from the bad stuff, and she lets the good stuff pass through, making her audience even happier as a result.</p>
<blockquote><p><span style="color: #333399;"><strong><em>“Think very carefully about what you are measuring if you do measure engagement”</em></strong> <em>-</em></span><em> <a href="http://twitter.com/#!/avinash" target="_blank">@avinash</a>, Avinash Kaushik </em></p></blockquote>
<p style="text-align: left;">The Analytics evangelist for Google Marketing succinctly and quite simply states in his<a href="http://www.kaushik.net/avinash/2007/10/engagement-is-not-a-metric-its-an-excuse.html" target="_blank"> blog </a>while talking about metrics and engagement, If engagement to you is repeat <img class="alignright size-thumbnail wp-image-618" title="Photo by wallyg" src="http://vijiiyer.com/wp-content/uploads/2010/12/mantra2-150x150.jpg" alt="" width="150" height="150" /> visitors by visitors then call it Visit Frequency, don&#8217;t call it engagement. Don&#8217;t sexify, simplify! <img src="http://vijiiyer.com/wp-includes/images/smilies/icon_smile.gif" alt=":)" class="wp-smiley" /></p>
<p style="text-align: left;">Come to think of it, we tend to colorize and layerize (yup, I just coined that word. Poetic license) everything. A simple reminder to get back to basics and more importantly, leave it at that!</p>
<p> </p>
<p>I conclude with this quote as my personal favorite, being especially guilty about the <em>exercising part</em>!</p>
<blockquote><p><em><strong><span style="color: #333399;">&#8220;Don’t even try to &#8220;find the time to create content and participate in social media.&#8221; You&#8217;ll fail -</span> </strong><a href="http://twitter.com/#!/dmscott" target="_blank">@dmscott</a>, David Meerman Scott</em> </p></blockquote>
<p>Just like &#8220;finding the time to exercise&#8221; leads to failure and wasted money on health club memberships. Instead, make exercise and social media <a href="http://www.webinknow.com/2010/12/why-social-media-is-like-exercise.html" target="_blank">important parts of your life</a>.</p>
<p>These are just few of the interesting and smirk-provoking quotes that left a ruminating and lasting impression in my head.<br />
<strong><em><br />
What have been some of the poignant wisdoms you’ve heard or came across in your readings this year? Do share!</em></strong></p>
<p><em>Photos by <a href="http://www.flickr.com/photos/martinsphotoart/2315113286/" target="_blank">Martin Kimeldorf&#8217;s Pixel Playground </a>&amp; <a href="http://www.flickr.com/photos/eef-ink/4556190611/" target="_blank">Wallyg</a></em></p>
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		<title>How social media has given the news broadcasting industry a facelift</title>
		<link>http://vijiiyer.com/2010/10/how-social-media-has-given-the-news-broadcasting-industry-a-facelift/</link>
		<comments>http://vijiiyer.com/2010/10/how-social-media-has-given-the-news-broadcasting-industry-a-facelift/#comments</comments>
		<pubDate>Fri, 08 Oct 2010 15:44:25 +0000</pubDate>
		<dc:creator><![CDATA[Viji Iyer]]></dc:creator>
				<category><![CDATA[Communications]]></category>
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		<guid isPermaLink="false">http://vijiiyer.com/?p=269</guid>
		<description><![CDATA[It’s been fascinating to see how the power of public opinion has evolved over the years. We as a community have come a long way in challenging today’s agenda setting within the broadcasting industry and defining what we consider as news worthy. We’ve made long strides from how agenda setting was originally defined as “the [&#8230;]]]></description>
				<content:encoded><![CDATA[<p style="text-align: left;"><strong>I</strong>t’s been fascinating to see how the power of public opinion has evolved over the years. We as a community have come a long way in challenging today’s agenda setting within the broadcasting industry and defining what we consider as news worthy. We’ve made long strides from how agenda setting was originally defined as “the process whereby the news media led the public in assigning relative importance to various public issues”(Zhu &amp; Blood, 1997).  Information would be packaged and controlled by the handful few that played the role of media gatekeepers. The manner in which news was traditionally dispersed influenced public opinion on what they considered as important and relevant.</p>
<p style="text-align: left;">We have come a long way from that definition and social media has played a catalytic role in this process. Every morning I wake up to ‘Morning Express’ with Robin Meade on CNN’s HLN (Headline News). Apart from getting my daily dose of news, what interested me was their tagline “We give you the news. You give us your views”. I realized that the power of agenda setting has shifted gears. Social media had permeated its way into the broadcasting industry revolutionizing how news is created and disseminated today. They too are adopting the new social media strategy of <em>listening</em> and <em>engaging</em> versus the old fashioned dogmatic methods of <em>push strategy</em> when it comes to news and information.</p>
<p style="text-align: left;">News channels today are opening the doors to their audience asking them for their opinions. They share the worldly happenings <a href="http://vijiiyer.com/wp-content/uploads/2010/10/news-facelift2.jpg"><img class="alignright size-full wp-image-278" title="Photo by kino-eye" src="http://vijiiyer.com/wp-content/uploads/2010/10/news-facelift2.jpg" alt="" width="160" height="240" /></a>with their public and welcome them to give their feedback regarding it. They are interested in knowing what the people think and have to say regarding the events of the day and encourage them to reach out using the social media channels. These days we can, not only pick up the phone to call the news stations but have myriad resources at our disposal to communicate back. We can choose to email back, tweet about our thoughts (on Twitter), leave our comments on their Facebook fan page, blog about it or even publish a YouTube video sharing our opinions. This then becomes a reciprocal process of action and reaction based on live and instant conversations. We as an audience today get to choose and decide what is newsworthy and play an active role in that process.</p>
<p style="text-align: left;">So what does that mean? How does that affect us? It affects us at a very fundamental level. It allows the layman to <em>have a voice</em> and more importantly <em>be</em> <em>heard</em>. It gives us the opportunity to get involved and be engaged in the news making process. With the ability to participate in these conversations through these social media sites, the viewers start taking deeper interest, become more socially aware and become active gatekeepers in their community. Look around, current instances of any breaking news many a times are foremost gathered by a witness who just happens to be there. Be it the initial images of a tropical storm, live relay of a plane accident or a humorous celebrity faux-pas moment, is first witnessed by a viewer who captures it on his camera phone and streams it on YouTube or iReport on CNN.com. Soon enough it is picked up by several news channels making it a newsflash breaking news. Content is no longer the fiefdom of the powerful few but is becoming more egalitarian. And its people like you and me who get a voice and hold the reins to what we define as news today!</p>
<p style="text-align: left;"><em>Photos by <a href="http://www.flickr.com/photos/abcarchives/4294341402/sizes/o/" target="_blank">ABC Archives</a> and <a href="http://www.flickr.com/photos/kino-eye/402530522/" target="_blank">Kino-eye</a></em></p>
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